Money Guarantee
Money-Back Guarantee Policy
At Mahammart.com, we value customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a Money-Back Guarantee under the following conditions:
1. Eligibility for a Refund
You may request a refund if:
- You received a damaged, defective, or incorrect item.
- Your order did not arrive within the promised 5 to 7-day delivery window (excluding delays caused by customs or unforeseen circumstances).
- The product does not match the description provided on our website.
2. Refund Request Process
To request a refund, follow these steps:
- Contact us at mahamshoppingstore@gmail.com or +966 510961254 within 7 days of receiving your order.
- Provide your order number, proof of purchase, and clear photos of the product (if applicable).
- Our support team will review your request and notify you of the next steps.
3. Refund Approval & Processing
- Approved refunds will be processed within [X] business days.
- The refund will be issued to the original payment method.
- Shipping fees are non-refundable, except in cases of incorrect or defective products.
4. Items Not Eligible for Refund
- Items that have been used, damaged by the customer, or altered.
- Clearance or final sale items.
- Any request made beyond the 7-day return period.
5. Changes & Updates
Mahammart.com reserves the right to update or modify this policy at any time.
For any questions, feel free to reach out to us at mahamshoppingstore@gmail.com or +966 510961254.