Online Support
Online Support Policy
At Mahammart.com, we are committed to providing excellent customer support to ensure a smooth shopping experience. Our Online Support team is available to assist you with any inquiries, issues, or concerns.
1. How to Contact Us
You can reach our support team through the following channels:
📧 Email: mahamshoppingstore@gmail.com
📞 Phone/WhatsApp: +966 510961254
💬 Live Chat: Available on our website Mahammart.com
2. Support Hours
Our customer support team is available:
🕒 Monday – Saturday: [Specify Your Hours, e.g., 9:00 AM – 9:00 PM]
🚀 We aim to respond to inquiries within 24 hours.
3. What We Assist With
Our support team can help with:
- Order Assistance – Tracking, cancellations, or modifications
- Product Inquiries – Information about our products and availability
- Technical Support – Issues related to website navigation and checkout
- Returns & Refunds – Assistance with return requests and money-back guarantees
4. Response Time
- Email & WhatsApp inquiries: Reply within 24 hours
- Live Chat inquiries: Instant response during support hours
5. Feedback & Complaints
We value your feedback! If you have suggestions or concerns, please contact us, and we will do our best to resolve the issue promptly.
6. Updates to This Policy
Mahammart.com reserves the right to modify this policy at any time to improve our customer service experience.
For further assistance, contact us at mahamshoppingstore@gmail.com or +966 510961254.